Our Hours are: Tuesday – Friday 10 am – 6pm Closed Monday, Saturday and Sunday (with exception to having an event or appointment only)

We are located in Springfield, MA. We service MA and CT, however, we do travel out of this zone based on your need for our services. Delivery charges do apply

Book your event or get a quote, by completing our contact form. Once we receive your request you’ll receive email to schedule an Innovation call with a team member A quote or proposal will be prepared and emailed with the next steps to secure your event with us.

We suggest that you book as soon as you have booked your venue. This will help to avoid the disappointment of your event date not being available; or at least 2 weeks in advance.

Once your order is complete an invoice will be sent by email. You may submit payment in full or the minimum 50% deposit this can be made online via credit or debit card along with signed service agreement to secure your reservation. Balance is payable no later than two (2) days before your event or day of if paying in cash (will be collected before entering venue.) For Schools – Non-Profits and Corporations we understand a check request (P.O) may need to be processed for payment. If a payment cannot be made before the event date. A signed contact will be required.

Yes, We can provide an on-site consultation for a $125.00. This fee is applied to your final balance when you book with us. You can also take pictures, video and measurements and send them by email or text them to us at no cost.

Cost varies, depending on the volume and complexity of your request. Our decor order minimum is $300. As a guideline a typical kids party ranges from $400 to $1500. Large corporate event can be upwards of $5,000 - $50,000. Check out our Balloon price guide for some basic prices including individual items and package deals.

Our delivery charge depends on the location of the event and starts at $35. While most decor items include a standard setup fee, a separate set fee may be charge depending on the complexity of the installation and where special rigging, framework or equipment is required. A strike charge is when we return and remove the decor and retrieve our equipment, this is not required for all decor items.

INDOOR - Many air filled balloon designs can last weeks indoors! The longevity of the balloons will depend on the environmental conditions of the space. All of our helium balloons will float for at least 3 days if indoors, but typically much longer! OUTDOOR - We cannot guarantee that balloons will last any specific amount of time when used outdoor. The sun, heat, wind, rain, etc., affects the lifespan of the balloons.

Yes! Our latex balloons are made of natural materials and are 100% biodegradable at the same rate as an oak leaf. Mylar (or foil) balloons are NOT biodegradable but are able to be recycled.

No, unless the balloons are a custom company balloon.